Watched all the videos on YouTube from same guy from YouTube video from same guy for firmware I am sending messages since 21 April 2021 almost 2 months passed no support no replay nothing what so ever just got autoreply after sending emails. On customer portal after I purchased shows will replay within 72 hours. I send 10-15 messages to the website tried their Facebook page their Facebook messenger as well. But I am no in Hong Kong I am in Dubai so only UAE maps should work and that’s what I paid for. database version 8R0060884EG HM 5.9.5 maps can initialised successfully. I have deleted database and partition via green menu quite a few times still cannot get passed over 40-45% on initialising progress bar, in the same if I choose Hong Kong & Macao Maps Nav. Going into the settings to check the maps version and nothing is there, just the firmware version.

everything working normal as before.than I updated my maps to Version 5.9.5 When the MMI system loaded after a reboot the navigation system is stuck on “Initialising” and will not load the maps. I have updated my Media firmware to NEW HN+_EU_AU3G_K0942_3 it was done successfully without any issue. ( My old media firmware version HN+_EU_AU3G_P0662 and Nave version was 8R0060884AS ME2 5.5.6 ) I purchased firmware and maps bundle ( Middle East, Dubai for Audi Q7 2014) from on 20 April 2021, followed all the procedure that you mentioned above. Please help ive tried to install / reinstall etc.Ĭlick to expand.Good Morning, I have similar issue. I loaded the green menu and when back into the navigation settings to check the database information and there is a message saying “no valid acios_db found in can you help? When the MMI system loaded after a reboot the navigation system is stuck on “Initialising” and will not load the maps. I selected continue, cancel the documentation and the system did a final reboot. After the second reboot the update summary loaded and had OK next to everything I selected. The update and it took around 40 minutes to complete and automatically rebooted twice. I also did the same for Mapstyles, Navipersistence and TMCConfig. Once everything loaded I booted into the red menu to commence the maps update, went into user-defined mode and then into AUDI_MMI3G_AN and made sure to check “Application” under everything listed. Making sure to wait at least 1 minute and restarting MMI. I followed the guides to enabling the green menu and deleting the navigation database and HDD Partition. I purchased the map “MMI 3G Plus ROW middle East / 8R0060884EG / ME2 5.9.5 from an audi seller as I was already running the supported firmware version HN+_EU_AU3G_K0942_3.

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